Inspirit sport d.o.o.
Koleži 16, 52100 Pula, Croatia
SWIFT CODE:RZBHHR2X-RAIFFEISEN BANK ZAGREB
The following are the terms and conditions you agree to when booking services (excursions and rental of sports equipment) through Jistra Adventures (Inspirit sport d.o.o.) website:
The provider of the services needs to be notified about the cancellation by email or telephone.
When the booked services are cancelled by the client, the client is entitled to a refund according to the following schedule:
Cancellation up to 24 hours before arrival – 100%
Cancellation 0-24h before arrival – 0%
The customer is obliged to return the rented equipment by the end of working hours (1 May to 15 June by 6pm and 15 June to 1 September by 7 pm) unless otherwise agreed in advance. Jistra Adventures is not obliged to pick up the equipment after working hours. In such cases the equipment remains with the customer until the next working day at his own risk, while the charge will be applied for additional rental hours.
Jistra Adventures is committed to protecting the personal data of customers, by collecting only the necessary, basic information about customers / needed for the purpose of meeting our obligations; informs customers about how to use the collected data, regularly gives customers a choice about the use of their data, including the ability to decide whether to remove their name from the lists used for marketing campaigns. All user data is kept strictly by Jistra Adventures and is available only to employees who need access to this information in order to complete their tasks. All Jistra Adventures employees and business partners are responsible for adhering to the principles of privacy protection.
All payments will be made in Croatian currency, HRK – Croatian kuna. The amount that your credit card will be charged for is obtained by converting the price in euros into Croatian kuna according to the current exchange rate of the Croatian National Bank. When debiting your credit card, the same amount is converted to your local currency at the credit card association’s exchange rate. As a result of this conversion, there is a possibility of a slight difference from the original price stated on our website.
WSPay is a secure system for online payment, real-time payment, credit and debit cards and other payment methods. WSPay provides the customer and merchants with secure registration and transfer of entered card data, which is confirmed by the PCI DSS certificate integrated into WSPay. WSPay uses SSL certificate 256 bit encryption and TLS 1.2 cryptographic protocol as the highest levels of protection when compiling and transferring data.